KML draws on its staff to bring their many years of combined experience in water treatment and facility operations to bear for our clients.  KML's technicians and engineers provide support to our clients in application and usage of our products.  Customers appreciate the range of knowledge our staff can provide, and utilize us to provide water testing training, specify pumps and chemical feed equipment, and support them with safe use and handling instructions.

KML's technicians and engineers provide support to our clients in application and usage of our products.

Our office staff provides our clients with efficient operations — orders are placed immediately and followed through to delivery, questions are answered in a timely fashion, and products are made according to the policies and procedures that have earned KML an ISO 9001:2000 registration.

Three excellent examples of our quality staff are Dick Hourigan, Ed Hodges and Abi Stanley.

• Dick Hourigan is a chemist and has been servicing water treatment accounts for 33 years.  He assists our clients, including food production facilities and steel mills, in developing efficient treatment programs.
• Ed Hodges has been with KML for 16 years and heads our technical service department.   He also manages our LaOtto, IN facility where all of KML's water treatment products are produced.  Ed holds a degree in engineering from Michigan Technological University.
• Abi Stanley has been with KML for over 13 years and is our office manager in Indiana.  She is the point person for customer service and coordinates our purchasing and logistics functions.